Sunday, January 3, 2016

Oracle Retail RIB RIHA Login Problem after installation

Problem: Not able to login to fresh Installation of RIB 14.1 RIHA 

Solution:

1) During the installation of RIHA in RIB 14.1 version, there is step of compiling the riha-app, you are suppose to execute this:
$....tools-home/riha/bin>  ./riha-app-compiler.sh -setup-security-credential
At this step, when you specify the username and password for RIHA tool, they will get accepted as the login credentials.
2) In the next step while executing, ./riha-app-deployer.sh -prepare-wls ---> all the datasource required by RIHA application will be created based on the number of applications  in scope of rib-deployment-info.xml and user information required for riha app to login will be created (RihaAdminGroup and user entered in riha compilation phase)

With login to the admin console where RIHA managed application server (riha_server) is deployed we can check if the data sources are created successfully or not. If not then please check the installer logs for any error during install.
If both the above steps are executed and still the issue exists, then looks like the compilation/deployment was not successful.  Try to undeploy the riha-app and re-execute those steps.
In case the problem repeats fetch the logs from $<RIB_HOME>/tools-home/riha/log/ directory.

***********************************Done**************************************

Info:
If you need help on RIB or any other Retail Production Demo installation please contact at

info@orainstall.com

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